T-Pain Is On A Boat: Re: [Electric Boats] Buyer Beware about RE-E-POWER.com

Wednesday, August 12, 2009

Re: [Electric Boats] Buyer Beware about RE-E-POWER.com

I would say if paid with PayPal they are your best bet. Recovered
$1000 recently with their help.

If your Credit Card is Linked to the Pay Pal they are your first line.
BUT file a protest. elevate it, copy all your emails and documents to a
text file and attach to the issue with them and then call weekly at least.

Good Luck

skjenson@sbcglobal.net wrote:
> Myles:
> Thanks for your concern, I tried to give Kevin every opportunity to do the right thing, but he didn't. Hopefully I can recover my money through my credit card. If not I'll have to take legal action.
> Scott
>
>
>
> --- In electricboats@yahoogroups.com, "Myles Twete" <matwete@...> wrote:
>
>> Scott-
>>
>>
>>
>> I also am sorry to hear this.
>>
>> While I would generally say let's hope this all gets made right for you, it
>> sounds like you have waited a long time for that outcome.
>>
>> It certainly isn't right to be sent product AFTER asking for full refund
>> instead of the product, whether or not it was new.
>>
>> I've heard almost exactly the same story recently from someone on the EV
>> Discussion List recently also, regarding a different supplier.
>>
>> Bottom line for folks is to do your homework and even then, there are no
>> guarantees as you have seen.
>>
>>
>>
>> The Re-E-Power founder was on this list a couple years ago when he first
>> came up with his propulsion pods.
>>
>> After several self-promotional emails I put him on moderated status and
>> warned him (as I do others on this list now) not to post to this list
>> unsubstantiated claims and almost daily performance test trial trips on his
>> customer's boats. This is not a sounding board or focus group for
>> manufacturers, dealers, researchers or marketers! Eventually Kevin left
>> this list and I think started his own.more power to him. He was congenial
>> throughout. As moderator of this list, the line is crossed when a business
>> member of this group USES this list for their own gain regularly and
>> especially when they diss the competition in unfair comparisons and don't
>> provide publicly reviewable information about their product. This was
>> somewhat the case with Re-E-Power and I warned Kevin at least a couple of
>> times about it. I've also done the same most recently with Arby and his
>> Advanced Marine Electric Propulsion (AMEP) brushless motor/controller. I'm
>> all for supporting and celebrating good new products. Heck, I posted many
>> reports noting my satisfaction with the Etek brush motor over the years.
>> But when someone comes on this list and nearly immediately is promoting
>> their new product, says it is available at a certain website for months and
>> it isn't, does apples to oranges sea trial comparisons and raves on this
>> list about it, then gets their first customers (often with comp'd
>> hardware---i.e. Free) to file glowing reports to this list forum about it,
>> it's just not right.
>>
>> And it can be funny how blatant this can be. One gentleman arrived on this
>> list merely a couple months ago asking for help repowering his sailboat and
>> claiming to know nothing about the options or electric. We didn't hear from
>> him much again until a mere 4-5 weeks later this summer when he posts to
>> this list the great performance his sailboat is getting with the AMEP motor
>> and then after the glowing report, begins promoting the motor and signs the
>> email as the General Manager of AMEP. It's kind of funny.
>>
>>
>>
>> So let this not just be a lesson for buyers to beware.
>>
>> But to you dealers, manufacturers, promoters, installers and researchers who
>> would use this list for your personal gain or self interest---we can be be
>> your best friends and promoters or your worst nightmare. There are
>> thousands on this list and very few have their posts moderated. If your
>> customer isn't satisfied, I might not be able to stop their post to this
>> forum.
>>
>> But if I find out that that alleged disgruntled customer wasn't really a
>> customer, but really a shill for another manufacturer, and trust me, I will
>> find out---you won't benefit from this strategy.
>>
>>
>>
>> Again, I'm sorry to hear of this and let's keep this forum useful and
>> truthful.
>>
>>
>>
>> -Myles Twete, moderator, Electric Boats
>>
>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
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