--- In electricboats@
>
Thanks.
Napa Scott
> I would say if paid with PayPal they are your best bet. Recovered
> $1000 recently with their help.
>
> If your Credit Card is Linked to the Pay Pal they are your first line.
> BUT file a protest. elevate it, copy all your emails and documents to a
> text file and attach to the issue with them and then call weekly at least.
>
> Good Luck
>
> skjenson@... wrote:
> > Myles:
> > Thanks for your concern, I tried to give Kevin every opportunity to do the right thing, but he didn't. Hopefully I can recover my money through my credit card. If not I'll have to take legal action.
> > Scott
> >
> >
> >
> > --- In electricboats@
> >
> >> Scott-
> >>
> >>
> >>
> >> I also am sorry to hear this.
> >>
> >> While I would generally say let's hope this all gets made right for you, it
> >> sounds like you have waited a long time for that outcome.
> >>
> >> It certainly isn't right to be sent product AFTER asking for full refund
> >> instead of the product, whether or not it was new.
> >>
> >> I've heard almost exactly the same story recently from someone on the EV
> >> Discussion List recently also, regarding a different supplier.
> >>
> >> Bottom line for folks is to do your homework and even then, there are no
> >> guarantees as you have seen.
> >>
> >>
> >>
> >> The Re-E-Power founder was on this list a couple years ago when he first
> >> came up with his propulsion pods.
> >>
> >> After several self-promotional emails I put him on moderated status and
> >> warned him (as I do others on this list now) not to post to this list
> >> unsubstantiated claims and almost daily performance test trial trips on his
> >> customer's boats. This is not a sounding board or focus group for
> >> manufacturers, dealers, researchers or marketers! Eventually Kevin left
> >> this list and I think started his own.more power to him. He was congenial
> >> throughout. As moderator of this list, the line is crossed when a business
> >> member of this group USES this list for their own gain regularly and
> >> especially when they diss the competition in unfair comparisons and don't
> >> provide publicly reviewable information about their product. This was
> >> somewhat the case with Re-E-Power and I warned Kevin at least a couple of
> >> times about it. I've also done the same most recently with Arby and his
> >> Advanced Marine Electric Propulsion (AMEP) brushless motor/controller. I'm
> >> all for supporting and celebrating good new products. Heck, I posted many
> >> reports noting my satisfaction with the Etek brush motor over the years.
> >> But when someone comes on this list and nearly immediately is promoting
> >> their new product, says it is available at a certain website for months and
> >> it isn't, does apples to oranges sea trial comparisons and raves on this
> >> list about it, then gets their first customers (often with comp'd
> >> hardware---i.
> >> it's just not right.
> >>
> >> And it can be funny how blatant this can be. One gentleman arrived on this
> >> list merely a couple months ago asking for help repowering his sailboat and
> >> claiming to know nothing about the options or electric. We didn't hear from
> >> him much again until a mere 4-5 weeks later this summer when he posts to
> >> this list the great performance his sailboat is getting with the AMEP motor
> >> and then after the glowing report, begins promoting the motor and signs the
> >> email as the General Manager of AMEP. It's kind of funny.
> >>
> >>
> >>
> >> So let this not just be a lesson for buyers to beware.
> >>
> >> But to you dealers, manufacturers, promoters, installers and researchers who
> >> would use this list for your personal gain or self interest---we can be be
> >> your best friends and promoters or your worst nightmare. There are
> >> thousands on this list and very few have their posts moderated. If your
> >> customer isn't satisfied, I might not be able to stop their post to this
> >> forum.
> >>
> >> But if I find out that that alleged disgruntled customer wasn't really a
> >> customer, but really a shill for another manufacturer, and trust me, I will
> >> find out---you won't benefit from this strategy.
> >>
> >>
> >>
> >> Again, I'm sorry to hear of this and let's keep this forum useful and
> >> truthful.
> >>
> >>
> >>
> >> -Myles Twete, moderator, Electric Boats
> >>
> >>
> >>
> >> [Non-text portions of this message have been removed]
> >>
> >>
> >
> >
> >
> >
> > ------------
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
>
> --
>
> -- Live Long and Prosper
> Capt. Len Susman, retired
> Email : trikini2008@
> Still available mirror site
> http://trikini.
>
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