Thursday, August 13, 2009

Re: [Electric Boats] Buyer Beware about RE-E-POWER.com

 

I sure hope you can get satisfaction on this, Scott. Sounds like the Re-e-power guys are in a crunch. This is really unfortunate for them too. I thought they had a good concept going, but of course there's much more to it than that. Requires good business sense, marketing power, your fair share of luck, and money; enough capitalization to get through the realities of real world testing and make the changes in product and production that inevitably are necessary with a new product (especially one as technically challenging as this one) and keep faith with your customers as you go along. As one who has put myself and our personal finances on the line for the birth of a new idea, I'm sympathetic with their plight. However, the customers and suppliers that put their trust in you should never ever be hurt.
And Myles, I'd like to be add my appreciation for the job you do in keeping this thing going.

Best Regards,

Paul <paul136mc@yahoo.com>

Paul C. Smith 707 874 2112
PO Box 120
Camp meeker, CA 95419

________________________________
From: "skjenson@sbcglobal.net" <skjenson@sbcglobal.net>
To: electricboats@yahoogroups.com
Sent: Wednesday, August 12, 2009 12:56:26 PM
Subject: Re: [Electric Boats] Buyer Beware about RE-E-POWER.com

Myles:
Thanks for your concern, I tried to give Kevin every opportunity to do the right thing, but he didn't. Hopefully I can recover my money through my credit card. If not I'll have to take legal action.
Scott

--- In electricboats@ yahoogroups. com, "Myles Twete" <matwete@... > wrote:
>
> Scott-
>
>
>
> I also am sorry to hear this.
>
> While I would generally say let's hope this all gets made right for you, it
> sounds like you have waited a long time for that outcome.
>
> It certainly isn't right to be sent product AFTER asking for full refund
> instead of the product, whether or not it was new.
>
> I've heard almost exactly the same story recently from someone on the EV
> Discussion List recently also, regarding a different supplier.
>
> Bottom line for folks is to do your homework and even then, there are no
> guarantees as you have seen.
>
>
>
> The Re-E-Power founder was on this list a couple years ago when he first
> came up with his propulsion pods.
>
> After several self-promotional emails I put him on moderated status and
> warned him (as I do others on this list now) not to post to this list
> unsubstantiated claims and almost daily performance test trial trips on his
> customer's boats. This is not a sounding board or focus group for
> manufacturers, dealers, researchers or marketers! Eventually Kevin left
> this list and I think started his own.more power to him. He was congenial
> throughout. As moderator of this list, the line is crossed when a business
> member of this group USES this list for their own gain regularly and
> especially when they diss the competition in unfair comparisons and don't
> provide publicly reviewable information about their product. This was
> somewhat the case with Re-E-Power and I warned Kevin at least a couple of
> times about it. I've also done the same most recently with Arby and his
> Advanced Marine Electric Propulsion (AMEP) brushless motor/controller. I'm
> all for supporting and celebrating good new products. Heck, I posted many
> reports noting my satisfaction with the Etek brush motor over the years.
> But when someone comes on this list and nearly immediately is promoting
> their new product, says it is available at a certain website for months and
> it isn't, does apples to oranges sea trial comparisons and raves on this
> list about it, then gets their first customers (often with comp'd
> hardware---i. e. Free) to file glowing reports to this list forum about it,
> it's just not right.
>
> And it can be funny how blatant this can be. One gentleman arrived on this
> list merely a couple months ago asking for help repowering his sailboat and
> claiming to know nothing about the options or electric. We didn't hear from
> him much again until a mere 4-5 weeks later this summer when he posts to
> this list the great performance his sailboat is getting with the AMEP motor
> and then after the glowing report, begins promoting the motor and signs the
> email as the General Manager of AMEP. It's kind of funny.
>
>
>
> So let this not just be a lesson for buyers to beware.
>
> But to you dealers, manufacturers, promoters, installers and researchers who
> would use this list for your personal gain or self interest---we can be be
> your best friends and promoters or your worst nightmare. There are
> thousands on this list and very few have their posts moderated. If your
> customer isn't satisfied, I might not be able to stop their post to this
> forum.
>
> But if I find out that that alleged disgruntled customer wasn't really a
> customer, but really a shill for another manufacturer, and trust me, I will
> find out---you won't benefit from this strategy.
>
>
>
> Again, I'm sorry to hear of this and let's keep this forum useful and
> truthful.
>
>
>
> -Myles Twete, moderator, Electric Boats
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

__._,_.___
Recent Activity
Visit Your Group
Yahoo! News

Odd News

You won't believe

it, but it's true

Share Photos

Put your favorite

photos and

more online.

Celebrity kids

and families

Surviving in

the spotlight

.

__,_._,___

No comments:

Post a Comment