Feedback: Always good to reward good business practices. Add to the good guys Kipoint from Taiwan.
http://kipoint.
They do chargers and inverters. I got two $200 48v 20A chargers for my e-car with flooded 8v batteries. One of them failed 6 months to a year later, and after some helpful/investigato
Now I use these very units in my sailboat, since I went to SLA 12v batteries in my e-car. SLAs must be charged individually, or with a BatteryManagementSy
Mark Stafford
--- In electricboats@
>
> To turn this slightly into a "feedback" thread, I've had very good service from Delta-Q on their Quik chargers; also from American Performance Golf Cart. where I buy them.
>
> And I should add, above and beyond good service from Concorde Battery.
>
> Denny
> www.wolfEboats.
>
> ----- Original Message -----
> From: rmerrickw
> To: electricboats@
> Sent: Wednesday, November 18, 2009 7:41 AM
> Subject: Re: [Electric Boats] Beware Zivan Chargers
>
>
>
> Chris,
>
> They told me the power leads had been installed backwards. Of course if you look at the connector and the leads there is a lip on the leads that snap into place, so that reason doesn't hold much water.
>
> They did send a tiny 3X4 sheet of instructions back which stated the installation must be performed by a qualified electrican etc with more caveats listed. If I don't have a professional install it I guess it is always an installation error.
>
> Merrick
>
> --- In electricboats@
> >
> > Did they tell you explicitly how you installed it incorrectly?
> >
> > Chris
> >
> >
> > On 11/17/09 4:36 PM, "rmerrickw" <r__merrick_
> >
> > >
> > >
> > >
> > >
> > >
> > > I thought I was buying top-of-the-line when I bought my $500 Zivan NG1
> > > charger. Big mistake on my part.
> > >
> > > After less than 100 hours of use it was broken. Since most of my charging has
> > > been through my 48v solar panel I did not use the Zivan very often and by the
> > > time it died so had the warranty.
> > >
> > > I contacted Zivan USA for help and got one boiler-plate response to my first
> > > email and no response to my next 3 emails. After a week I sent a harsh email
> > > to which they responded with "send it in".
> > >
> > > They claimed I had installed it wrong. Strange that with an installation
> > > mistake it worked fine until after the warranty expired.
> > >
> > > Today after paying them $100 to fix it, plus shipping both ways, I got it back
> > > useless. They had failed to send a new connector replacing the burned out
> > > connector. I called right away - a very unhappy customer - and the tech
> > > admitted he had forgotten to put the new connector in the box.
> > >
> > > I suggested he overnight it to me and he said only if I paid the shipping. I
> > > pointed out the mistake was his in not shipping it with the charger and his
> > > reply was "I'm not the one that burned out the charger". I blew up and
> > > dripping with sarcasm thanked him for all of his help.
> > >
> > > Zivan service is no service at all.
> > >
> > > Merrick White
> > >
> > >
> > >
> > >
> > >
> >
>
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