Eric
I doubt you will have trouble with the meter or TBS customer service if my experience with them is any indication. They were most helpful with my Xantrex "issue".
Capt. Mike
Sent from on board BIANKA
http://biankablog.blogspot.com
Hi Mike,
You're right, I bought the E-Xpert Pro HV. I was able to source it from a vendor that focuses more towards the EV crowd, Evolve Electrics in Colorado. They provided excellent, quick service. If I remember correctly, there were a few different US based EV vendors that carried the product. I picked Evolve because they had the best combined net price (including tax and shipping) for the charger, meter and accessories that I wanted.
I haven't experienced any problems with the meter yet, so I can't speak to the company's customer service.
Fair winds,
Eric
Marina del Rey, CA
--- In electricboats@yahoogroups.com, Mike <biankablog@...> wrote:
>
> Eric:
> Â
> I think you meant the E-Xpert Pro HV made by TBS right? The standard E-Xpert Pro does not handle 48 volt banks. Just curious were you able to buy the unit here in the U.S.? I will sing the praises of TBS who make similar units for companies like Xantrex which are sold in the U.S. Xantrex whose poor customer service almost cost me an extra $300 when the display on my XBM battery monitor failed two years ago. TBS was able to supply me with a new display for $15 plus a wire transfer fee.
> http://biankablog.blogspot.com/2009/12/going-electric-repairing-zantrex-xbm.html
> Where as Xantrex customer service said that parts were unavailable and that I would have to buy a new unit because it was just a month past the warrenty. Happily that meter is still working fine with the new display as I have learned not to operate it out in the sun which caused the failure of the first display.
> Â
> Capt. Mike
> http://biankablog.blogspot.com
>
>
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